We are back at The Sheraton for a special luncheon featuring Vern Hill, Director, Consumer Affairs & Dispute Resolution Services, Federal Maritime Commission. Mr. Hill’s group provides a number of services designed to assist shippers, carriers and other industry participants to resolve commercial disputes or problems. A part of this is the Rapid Response Teams which attempt to quickly address and resolve urgent problems that arise between shippers and carriers involving capacity issues, cancelled bookings, rolled cargo, and container unavailability. Issues that affect us all. Don’t miss it!